How to Set Up a Bot Click Refund Service on Shopify

How to Get Bot Click Refunds on Shopify

You can recover ad spend lost to bot clicks on Shopify by deploying Seatext's Bot Refund Agent. The agent scans paid traffic, separates real buyers from bots, and creates evidence your team can submit to Google, Meta, TikTok, Reddit, and other ad platforms for refund claims. In 2026, Google, Meta, Bing, and LinkedIn refund advertisers for bot traffic — if you have proof.

Prerequisites

• A Shopify store with active paid campaigns on Google Ads, Meta, or other supported networks
• Administrator access to your Shopify theme to install a code snippet
• Ad accounts with sufficient data for the agent to analyze traffic patterns

Implementation Steps

1. Install Seatext on Shopify. Add the Seatext code snippet to your Shopify theme. The integration works with all Shopify themes and takes under one minute to complete.
2. Activate the Bot Refund Agent. From the Seatext dashboard, select the Bot Refund Agent and connect it to your ad accounts. The agent begins scanning paid traffic immediately.
3. Let the agent document bot sessions. The Bot Refund Agent detects suspicious paid traffic, documents invalid sessions, and builds forensic reports for each detected bot click.
4. Export refund-ready evidence. Generate compliance-ready reports from the Seatext dashboard. Each report includes session data, bot detection evidence, and the specific ad network format required for refund submissions.
5. Submit claims to ad networks. Use the exported evidence to file refund requests with Google, Meta, and other platforms that accept bot-traffic documentation.

Common Mistake

Many Shopify merchants wait too long to file refund claims. Ad networks have limited lookback windows for invalid traffic disputes, so the evidence must be generated and submitted promptly after detecting bot activity.

Verify the Next Step

After installation, confirm the Bot Refund Agent is actively scanning by checking the Seatext dashboard for detected bot sessions. If no sessions appear within 24–48 hours, verify the code snippet is firing correctly on your Shopify store and that your ad accounts are properly connected.