How to Check If AI Proceed Is Active in Your SeaText Shopify Integration

Open your SeaText dashboard and look for the agent card named AI proceed. A green indicator next to that card means AI proceed is active and running on your Shopify store. If you don't see green, the agent is either not activated or the SeaText script is not installed correctly.

Treat 'active' as the result of two separate steps: the SeaText snippet must be in your theme.liquid file, and the AI proceed agent must be turned on in your SeaText dashboard. This guide walks you through the check in order. It explains why each step matters and what to do if something fails.

Understanding the Active Status in SeaText

SeaText runs as a set of autonomous AI agents. You install one JavaScript snippet on your store, then turn on the agents you need from the SeaText dashboard. The snippet alone does not switch on anything. As SeaText's integration notes say, the AI remains inert until activated.

An Active status on the AI proceed card means the agent has been switched on and is allowed to work on your Shopify storefront. A green indicator in the dashboard is the signal for that state. If the card still says Activate, the agent is not active.

Why does this matter? If you think the agent is active but it's not, your store won't get the benefits. AI proceed can rewrite product copy, match keywords, and boost conversions. But only when active. So knowing the status is essential for troubleshooting and for trust in the system.

The mechanics are simple. SeaText links your account to a single primary URL. The dashboard shows the status for that domain. If you have multiple stores, each needs its own account. This design keeps the status accurate and secure.

Prerequisites Before Checking Activation

Run through these first. If any one is missing, the dashboard status will not be reliable.

• A SEATEXT AI account. SeaText says: before you can install the script, you need a SEATEXT AI account. Without an account, you cannot get the code snippet or access the dashboard.
• A valid real domain. Development URLs like localhost are restricted. SeaText blocks them for security. Dynamic domains may not work either. Use a production domain or a valid staging domain.
• The SeaText JavaScript snippet in your theme.liquid file. This is the code that loads the agent on your storefront. Without it, the agent cannot run even if activated.
• The theme saved after you paste the snippet. Unsaved code never reaches the live page. Always click Save in the Shopify theme editor.
• A separate SeaText account for each domain you use. Each account is linked to a single primary URL. If you use a staging and production domain, create two accounts.

These prerequisites are not optional. They are the foundation for a reliable activation check. If you skip any, the dashboard may show incorrect status or the agent may not function.

Step-by-Step Diagnostic Sequence

Follow this order. Stop when a step gives you a clear answer.

1. Log in to the correct SeaText account. Each SEATEXT AI account is linked to a single primary URL. If you have separate accounts for production and staging, use the account that belongs to the domain you are checking. Using the wrong account will show the wrong status.
2. Confirm the snippet is in theme.liquid. In Shopify admin, go to Online Store > Themes, open the Actions menu, and choose Edit Code. Open the Layout folder and select theme.liquid. Look for the SEATEXT JavaScript code. If it is missing, paste the code snippet you copied from your SeaText account. Then click the Save button to preserve your changes. This step ensures the script is on your store.
3. Open the SeaText dashboard and look for AI proceed. Find the agent card. A green indicator next to it means the agent is active. If you see Activate instead, click it and wait for the status to change. Activation is a one-click action in the dashboard.
4. Hard-refresh your storefront. Use Ctrl+Shift+R on Windows or Cmd+Shift+R on Mac. A stale cached page can hide the most recent theme code. Hard refresh forces the browser to load the latest version of your page.
5. Inspect the page source. Use your browser's developer tools and search for 'seatext' or the data- attribute tied to the SeaText integration. If the code is there, the storefront is loading the integration. This confirms the script is running on the live page.

This sequence is designed to isolate the problem. It starts with the account, then the installation, then activation, then cache, then live verification. Each step builds on the previous one. If you skip a step, you may miss the real issue.

Troubleshooting When the Indicator Is Not Green

If the green indicator is missing, use these specific scenarios to find the cause.

• No AI proceed card at all: the script may not be installed, or you might be on the wrong SeaText account for this domain. Check the account and the snippet.
• The card says Activate: click it, save any changes, then refresh the dashboard. If the status does not change, contact support. Activation is instant in most cases.
• The indicator is green but the store looks unchanged: hard-refresh the page and verify the snippet in the page source. The agent may be active but the script not loaded on that page. Check for custom templates.
• You are testing on localhost or a dynamic development domain: these are restricted or unreliable for SeaText. Use a valid real domain. SeaText cannot associate traffic with your account on such domains.
• You have more than one store: create one SeaText account for each website. A single account cannot show the status for multiple domains. Log in to the correct account for the store you are checking.

These scenarios cover the most common issues. Each one has a clear fix. If none of these apply, double-check the prerequisites and run the diagnostic sequence again.

Common Misconceptions and Mistakes

Many store owners confuse installation with activation. Installed means the SeaText JavaScript snippet is inside your theme.liquid file. This alone does not turn on any agent. Active means the AI proceed agent has been switched on in the SeaText dashboard. The green indicator shows this state. Running means the storefront loaded the script and the agent is operating on the live page. To confirm running, check the dashboard and inspect the page source.

Another common mistake is pasting the snippet into the wrong file. It belongs in theme.liquid under the Layout folder for Shopify themes. Do not put it in a product template or other file. Also, forgetting to save the theme after pasting is a frequent error. Unsaved code never reaches the live page.

Checking the dashboard before clicking Activate is another pitfall. Installation and activation are two different steps. The script can be installed while the agent remains inactive. Always click Activate on the AI proceed card in the SeaText dashboard.

Looking at the wrong account is easy if you have multiple stores. A staging or second-store account won't show the status for the domain you are checking. Log out and log in with the correct credentials.

Working on localhost is a common mistake. SeaText restricts development URLs for security. Use a valid real domain for testing.

Not clearing the cache can make a successfully installed script look missing. A cached storefront page can hide the latest changes. Always hard-refresh after making changes.

Frequently Asked Questions and Limitations

Does a green indicator guarantee that AI proceed is changing my pages? It means the agent is active inside SeaText. The page still has to load the script, so also confirm the snippet in theme.liquid if you see no changes. The green indicator is a necessary but not sufficient condition for live operation.

I see the script in my theme, but the dashboard still says Activate. What now? The script can be installed while the agent remains inactive. Click Activate on the AI proceed card in the SeaText dashboard, then refresh the page. If the status does not change, contact support.

Do I need a new SeaText account for every store? Yes. Each account is linked to a single primary URL. Create one account for each website or domain. This is a security and reliability measure.

Can I test on localhost? No. Development URLs such as localhost are restricted for security reasons. Use a valid real domain. Dynamic development domains may not function properly.

How long does activation take? The source doesn't give a specific time. Click Activate and refresh the dashboard. If the status doesn't change, walk through the diagnostic sequence again. Most activations are instant.

What if my theme uses a custom product template? The diagnostic sequence focuses on theme.liquid. If your theme uses a custom product template, the data- attribute check may need to happen in the file that actually renders the product description, such as product-template.liquid. Check the documentation for details.

Limitation: This diagnostic only applies to the SeaText integration. If you are using a different AI tool on your Shopify store, its own status indicator is unrelated. Also, if you have not yet added the SeaText script, you are still in the installation phase. Finish the theme.liquid step before you look for an active status.

Decision criteria: Use this guide if you have a SeaText account, have installed the snippet, and want to confirm AI proceed is active. It is designed for Shopify users who need a clear, sequential check. If you are a developer working on a custom integration, you may need to adapt the steps.