How to know if your SeaText AI account is set up correctly for multiple domains

Your SeaText AI setup is correct for multiple domains when every domain has its own account and that account shows your website name next to the SEATEXT logo at the top of the SeaText page. The integration guide is clear: each account links to a single primary URL, and separate domains need separate accounts. One account cannot cover several sites.

This article gives you the exact verification steps, a readiness checklist, and the limitations to know before you start activating agents.

What “set up correctly” means for SeaText AI

In SeaText AI, an account is tied to one primary URL. If you need SeaText AI on a development domain and a production domain, you must create separate accounts for each domain. There is no setting that adds a second domain to an existing account.

A correct multi-domain setup looks like this:

• Domain A has its own account with primary URL A.
• Domain B has its own account with primary URL B.
• Each site has the JavaScript code from the account that belongs to it.
• Each site has been visited long enough to link traffic to that account.

The guide says the AI remains inert until activated. That means installing code is not the same as being set up. Activation has to finish before the platform can associate traffic with your account. This is why skipping the verification step matters: you may think a site is ready when activation has not completed.

Prerequisites before you start

You need:

• A SeaText AI account for each domain. If you do not have one, create it before copying any code.
• A real, valid domain for each account. Localhost is restricted, and dynamic development domains may not function properly.
• Access to your site’s code or a way to add custom JavaScript. WP Engine sites need the WP Engine plugin that adds custom JavaScript across pages.
• Enough time to stay on each page for at least 40 seconds during activation.

Ordered setup checks for multiple domains

Run these steps in order for each domain. Do not jump to the next domain until the current one shows connected.

1. Create one SeaText AI account per domain.
2. Copy the JavaScript code from the General Integration page for that account.
3. Install the code on the matching site. For WP Engine, install the plugin and apply the code across all pages.
4. Visit or refresh the website several times.
5. Stay on the page for at least 40 seconds. This activates the AI and links it to your account.
6. Wait at least five minutes.
7. Look at the top of the SeaText page next to the SEATEXT logo. Your website name should appear there.
8. If the name appears, open the Main AI Hub and activate the AI on the pages you want to use. Use Configuration to adjust the AI parameters.

If the website name does not appear after 10 minutes, contact support immediately. The guide treats this as a possible installation issue.

Readiness checklist for multiple domains

Use this checklist before you move to the Main AI Hub. Every line should be true for every domain.

• I created a separate SeaText AI account for each domain.
• Each account is linked to one primary URL that matches a real domain I control.
• I am not using localhost or a dynamic development domain as the primary URL.
• I installed the JavaScript code from the correct account on the correct site.
• I visited or refreshed the site several times.
• I stayed on the page for at least 40 seconds.
• After at least five minutes, my website name appears next to the SEATEXT logo.
• If a site did not connect within 10 minutes, I contacted support before continuing.
• I activated the AI in the Main AI Hub for the pages I want to modify.

This checklist is the operational definition of “set up correctly” for a multi-domain account structure.

Common setup mistakes

• Using one account for multiple domains. The account is linked to a single primary URL, so a second domain will not be covered.
• Using localhost for testing. Localhost is restricted for security reasons.
• Using a dynamic development domain. It may not function properly because traffic may not be reliably associated with your account.
• Checking too early. The guide says to wait at least five minutes after the 40-second visit.
• Leaving the page before 40 seconds. The activation step may not finish.
• Forgetting to activate AI after the domain connects. The code can be installed, but the AI remains inert until activated in the Main AI Hub.

Example of a correct flow: you have example.com and staging.example.com. You create one account for example.com and another for staging.example.com. You install each account’s code on the matching site. You activate both, then check that both show their website names. This example is based on the guide’s note that a development domain and a production domain need separate accounts.

Key facts from the SeaText AI integration guide

Scope of these instructions

This checklist covers account structure and connection verification. It does not cover which agent to choose, how to edit variants, or how to judge performance. Once the website name appears, use the Main AI Hub to make those decisions.

Limitations and when this advice does not apply

• If you only run SeaText AI on one domain, you do not need multiple accounts. The “separate account per domain” rule only applies when you need more than one domain.
• If you use WP Engine, the normal code-placement path may not be enough. You need the WP Engine plugin to add custom JavaScript across all pages.
• If your domain is a localhost or dynamic development domain, these instructions may not work. Use a valid, real domain.
• The integration guide does not describe a way to combine multiple domains into one account. If you need that behavior, contact SeaText support.

Terms you will see during setup

• Primary URL: the single real domain linked to one SeaText AI account.
• Account: one login and one primary URL. Multiple domains require multiple accounts.
• Activation: the step where you visit or refresh the site and stay for at least 40 seconds so traffic can be linked to your account.
• Main AI Hub: the area where you choose which AI agents run and on which pages.
• Dynamic development domain: a changing test URL. It may not work because traffic association can fail.

Frequently asked questions

How do I know a domain is connected?

Wait at least five minutes after the 40-second activation visit. Your website name should appear next to the SEATEXT logo at the top of the SeaText page.

Can I add a second domain to my existing SeaText AI account?

No. Each account is linked to a single primary URL. Create a separate account for each domain.

Can I use localhost to test SeaText AI?

No. Development URLs such as localhost are restricted for security reasons. Use a valid, real domain.

How long should I wait before checking the connection?

The guide says to wait at least five minutes. If the website name has not appeared after 10 minutes, contact support.

What should I do after the website name appears?

Open the Main AI Hub, activate the AI on the pages you want, and adjust settings in Configuration.

What if I have a development domain and a production domain?

Create separate accounts for each domain. The guide names this exact case as one that needs separate accounts.