How to Remove a Domain from Your SeaText AI Account

SeaText AI links every account to one primary URL. That means you cannot delete a domain from a list inside your account, because there is no list—there is only the one domain that account is connected to. To remove a domain, you remove that connection: take the SeaText JavaScript code off the website, and close or remove the account that was linked to that URL. If you only want to move to a different domain, create a new SeaText AI account for the new domain first, then remove the old one.

What "removing a domain" means in SeaText AI

SeaText's integration guide is clear: "Each SEATEXT AI account is linked to a single primary URL." So a domain is not a separate item you can add or remove inside an account. The domain is the account's anchor. Removing a domain really means ending the relationship between that website and that account.

This matters because your next step depends on why you want to remove the domain. If the domain expired or you sold it, you want to stop the script and close the account. If you are moving to a new domain, you want a new account before you cut the old one.

Before you start: what you need

• Access to the SeaText AI account tied to that domain.
• Access to the website's code or the WPEngine plugin if you used it, so you can remove the JavaScript snippet.
• A clear reason: stop entirely, or move to another domain.
• The new domain's URL and hosting access if you are switching.

How SeaText AI connects a domain to your account

When you install SeaText, you copy a JavaScript snippet from the General Integration page and place it on your site. The code stays inert until activated. To activate it, you visit or refresh the website several times and stay on the page for at least 40 seconds. Then you wait at least five minutes until the site name appears next to the SEATEXT logo in your account. If it does not appear after 10 minutes, SeaText asks you to contact support.

Because the account is linked to one primary URL, that URL is the only one the account will track. To remove that domain, you reverse this process: remove the snippet and close the account connection.

Step-by-step: remove a domain from your SeaText AI account

1. Confirm the domain in your account. Log in and check the website name next to the SEATEXT logo. That is your primary URL.
2. Set up the new domain first if you are switching. Create a separate SeaText AI account for the new URL, install the snippet on the new site, and confirm the new site appears in that account. This keeps your service running while you remove the old domain.
3. Remove the SeaText JavaScript snippet from the old domain. If you use WPEngine, remove the plugin or the custom code it added. If you added the code directly, delete it from your template or tag manager.
4. Remove the old account connection. Because the account has only one primary URL, removing the domain means removing the account itself. Look for a delete or close option in your SeaText account settings, or contact support. If you are switching, do this only after the new account works.
5. Verify the removal. Reload the old domain and view the page source to confirm the SeaText script is gone. Refresh the old domain several times if you want to be sure no script fires. In the old account, confirm the domain no longer appears. If you set up a new account, wait at least five minutes to see the new site name appear.

A common mistake is deleting the old account before the new one is live. Do not do that if you need continuous tracking.

What changes once you remove the domain

Once the snippet is gone and the account is removed, SeaText can no longer associate traffic with that domain. The AI agents stop reading the site and stop rewriting pages. Any translations or variants that were created for that domain were tied to that account, so they are no longer active for that site.

If you ignore the removal and leave the script on a domain you no longer control, the script may keep running on pages you don't own. That can create confusion about which account owns the traffic. If the domain is a dynamic development domain, SeaText may not reliably associate traffic anyway.

Switching to a different domain

Switching is the most common reason to remove a domain. Here is the order that avoids downtime:

1. Create the new account for the new domain.
2. Install the snippet and activate it.
3. Confirm the new site appears.
4. Remove the snippet from the old domain.
5. Remove the old account.

Remember, SeaText requires one account per domain. You cannot point the same account at a different URL by editing a field.

Key facts

Limitations and when this advice does not apply

This guide is based on SeaText's current integration documentation. If SeaText changes account management to support multiple domains per account, the removal flow will change.

If your site is served from multiple domains (like a parked domain that redirects, or a separate mobile domain), each one is a separate primary URL in SeaText and needs its own account. Removing one does not affect the others.

This article does not cover cancellation, refunds, or plan changes. Contact SeaText directly for billing questions.

If you don't have access to the website's code or the WPEngine plugin, ask your developer to remove the snippet for you.

Common mistakes to avoid

• Looking for a domains panel that doesn't exist. There is no multi-domain dashboard in the documented account model.
• Removing the old account before the new account is verified.
• Forgetting to remove the JavaScript snippet from every page or from the WPEngine plugin.
• Using localhost or a dynamic dev domain and expecting reliable tracking.
• Not waiting the five to ten minutes needed for verification.

Frequently asked questions

Can I remove one domain from an account that has multiple domains?

No. In the current SeaText setup, each account holds one primary URL. If you have multiple domains, you have multiple accounts. Remove each account separately.

Will removing a domain delete my data?

The documentation does not state exactly what happens to stored variants or reports. The safe assumption is that once the account is removed, you lose access to that account's content. Contact support if you need to export anything first.

How do I move SeaText to a new domain?

Create a new account for the new domain, install the snippet, verify activation, then remove the old account and snippet.

Do I need to remove the JavaScript code?

Yes. Removing the account alone may not stop the script from running on your page if the code is still there. Remove the snippet to fully disconnect.

What happens to my AI agents after I remove the domain?

They stop receiving data from that domain and can no longer rewrite pages there. The agents operate per account, and the account no longer has an active site.

How long does removal take?

Removing the code and account can take minutes. Verification of a new domain can take up to 10 minutes before SeaText shows the site name.

Can I temporarily pause tracking instead of removing a domain?

That is not described in the integration guide. Contact SeaText support to ask about pausing an account.