How to Troubleshoot SeaText AI Issues on Multiple Domains

To troubleshoot SeaText AI on multiple domains, start by confirming that each domain has its own separate SeaText AI account. SeaText AI links each account to a single primary URL, so a development domain and a production domain cannot share one account. If you reused a snippet or account across domains, that is the most common cause of connection failures.

Next, check the JavaScript snippet installation on each Weebly site. The snippet must be pasted into the Footer Code section under Settings > SEO in Weebly's edit mode. After saving and publishing, visit the site and stay on a page for at least 40 seconds to activate the AI. Then wait up to five minutes for the website name to appear next to the SeaText logo in your dashboard. If it does not appear after 10 minutes, contact support.

Diagnostic Sequence for Multi-Domain Troubleshooting

Follow these steps in order. Each step rules out a common failure point before you move to the next one.

1. Verify account separation. Log in to SeaText AI and confirm you have one account per domain. If you see only one account but manage two or more domains, create the missing accounts first.
2. Check the snippet source. Open each SeaText account and copy the JavaScript code from that specific account. Do not reuse a snippet from another domain's account.
3. Inspect the Weebly installation. In Weebly, go to Website > Edit Site, click Settings, then SEO. Confirm the snippet is in the Footer Code field, not the header or a page-level code block.
4. Save and publish. Click Save, then Publish. An unpublished change will not activate the AI.
5. Trigger activation. Visit the live domain several times and stay on a page for at least 40 seconds. This links the AI to your account.
6. Wait for dashboard confirmation. Wait at least five minutes. The website name should appear next to the SeaText logo at the top of the account page.
7. Escalate if needed. If the name does not appear after 10 minutes, contact SeaText support immediately.

Common Mistakes That Break Multi-Domain Setups

Most multi-domain issues come from three mistakes. First, users create one account and try to use the same snippet on every domain. SeaText AI will not reliably associate traffic with the wrong account. Second, users paste the snippet into the wrong Weebly field, such as the header or a blog post. The snippet must go in Footer Code under SEO settings. Third, users publish the site but never visit it long enough to trigger activation. A quick page refresh is not enough; stay on the page for at least 40 seconds.

How to Verify the Next Step Before Moving On

After you fix one domain, do not assume the others work. Open the SeaText dashboard for that domain's account and look for the website name next to the SeaText logo. If you see it, the connection is active. If you do not see it after 10 minutes, stop and contact support before troubleshooting other domains. This prevents you from repeating the same mistake across multiple sites.

Key Facts About SeaText AI Multi-Domain Support

Why Domain Separation Matters

SeaText AI uses the primary URL to associate traffic with your account. If two domains share one snippet, the AI cannot reliably tell which site is sending traffic. This leads to missing dashboard data, failed activation, or content changes applied to the wrong site. Keeping accounts separate also protects your production site from changes made during development testing.

What Changes If You Ignore Multi-Domain Issues

Ignoring a broken multi-domain setup means the AI stays inert on at least one site. You lose the conversion optimization, translation, or SEO features you paid for. Worse, you may spend time editing content in the wrong account and wonder why nothing changes on the live site. A quick dashboard check after each installation prevents hours of confusion.

How SeaText AI Handles Development and Production Domains

SeaText AI restricts development URLs such as localhost for security reasons. You must use a valid, real domain. Dynamic development domains may also fail because the AI cannot reliably associate traffic with your account. For a staging site, create a separate SeaText account with the staging domain as its primary URL. Do not point a staging snippet at your production account.

Step-by-Step Troubleshooting Framework

Use this framework when you manage three or more domains and need a repeatable process.

1. Inventory your domains. List every live domain, staging domain, and subdomain that should run SeaText AI.
2. Map domains to accounts. Write down which SeaText account belongs to which domain. If any domain lacks an account, create one now.
3. Audit snippets. For each domain, open its Weebly SEO settings and confirm the snippet matches the account you mapped.
4. Publish and activate. Publish each site, then visit it for at least 40 seconds.
5. Verify in dashboard. Check each account for the website name. Mark domains as verified or failed.
6. Escalate failures. Contact support for any domain that fails after 10 minutes.

Limitations and When This Advice Does Not Apply

This troubleshooting guide applies to Weebly sites using the standard SeaText AI JavaScript snippet. If you use a different website builder, the menu names differ, but the principle is the same: one account per domain and the snippet in the site-wide footer. If you use a single domain with multiple subdomains, SeaText AI may treat each subdomain as a separate primary URL. Check with support before assuming subdomains share an account. This guide also does not cover issues caused by ad blockers, browser privacy settings, or network timeouts, which can prevent the snippet from loading even when installed correctly.

Frequently Asked Questions

Why does SeaText AI require separate accounts for multiple domains?

Each SeaText AI account is linked to a single primary URL. This lets the AI reliably associate traffic and content changes with the correct site. Sharing one account across domains breaks that association.

How long does it take for SeaText AI to activate on a new domain?

After you publish the snippet and visit the site for at least 40 seconds, wait at least five minutes. The website name should appear next to the SeaText logo in your dashboard. If it takes longer than 10 minutes, contact support.

What should I do if the website name does not appear in my SeaText dashboard?

First, confirm the snippet is in the Footer Code section under Weebly Settings > SEO. Then save and publish, visit the site for at least 40 seconds, and wait five minutes. If it still does not appear after 10 minutes, contact SeaText support immediately.

Can I use the same JavaScript snippet on a development and production domain?

No. You must create separate SeaText AI accounts for each domain. Reusing a snippet across domains prevents the AI from associating traffic correctly and may cause activation failures.

What happens if I paste the snippet in the wrong Weebly location?

The AI will not activate. The snippet must go in the Footer Code field under Settings > SEO in Weebly's edit mode. Pasting it in the header, a page, or a blog post will not work reliably.

Does SeaText AI work on localhost or dynamic development domains?

No. Development URLs such as localhost are restricted for security reasons. Dynamic development domains may not function properly because SeaText AI cannot reliably associate traffic with your account. Use a valid, real domain.