How to troubleshoot SeaText integration issues on Weebly
Resolve SeaText integration problems on Weebly by checking app permissions, reinstalling the script, and verifying the Footer Code placement. Contact SeaText support if issues persist after these steps.
If SeaText stops working or fails to activate after you add it to Weebly, start with these ordered steps.
- Confirm the SeaText JavaScript snippet is pasted into the Weebly Footer Code section, not a page or blog post body.
- Verify your Weebly account has the correct site selected and that you saved and published changes after inserting the code.
- Reinstall the app: remove the existing snippet, generate a fresh code from your SeaText AI account, and paste it again into the Footer Code field.
- Wait at least 40 seconds after publishing, then refresh the page and stay on it for 40 seconds to allow SeaText to link your website to your account.
- Check the SeaText dashboard: if your website name appears next to the SeaText logo at the top of the page, the integration is active.
If the widget still does not appear, contact SeaText support with a link to your published site and the code snippet you used.
Understanding SeaText Integration Architecture
SeaText AI operates as a client-side JavaScript agent that activates only after detecting real user engagement on approved domains. The script remains inert until it records at least 40 seconds of continuous page visibility from a visitor, which triggers account linkage. This design prevents false activations from bots or automated crawlers. The integration relies on the Weebly Footer Code section to ensure the script loads globally across all pages, as page-specific embeds may not persist during navigation. Source S1 confirms that SeaText requires a valid, real domain and restricts development URLs like localhost for security and reliability reasons.
Step-by-Step Diagnostic Sequence with Console/Network Checks
Begin troubleshooting by opening browser developer tools (F12) and checking the Console tab for errors related to SeaText script loading. Look for 404 or 403 responses when fetching the SeaText JavaScript URL, which indicate code placement or domain approval issues. In the Network tab, filter for requests to seatext.com domains and verify the script returns a 200 status. If the request is blocked, inspect for ad blocker interference or Content Security Policy (CSP) restrictions. Source S1 notes that after publishing, users must wait at least five minutes and stay on the page for 40 seconds to allow the activation handshake to complete. If the console shows 'SeaText is not defined', the snippet may be missing or malformed.
Common Error Codes and Their Meanings
SeaText does not expose traditional HTTP error codes but uses dashboard indicators and console messages to signal issues. A missing website name next to the logo after five minutes typically means the domain is not approved or the script failed to load. Console warnings like 'Refused to execute script' often point to CSP headers blocking inline scripts, which can occur if Weebly enforces strict security settings. Ad blockers may prevent the SeaText domain from resolving, resulting in failed network requests. Source S1 emphasizes that development domains such as localhost are restricted, so testing on live URLs is required. If the script loads but no activation occurs, verify that the account is linked to the correct domain in SeaText settings.
Advanced Troubleshooting: Ad Blockers, CSP, and Browser Privacy
Ad blockers like uBlock Origin or AdGuard may block SeaText by default due to its domain or script behavior. Temporarily disable these extensions and retest to isolate the issue. Browser privacy features such as Safari’s Intelligent Tracking Prevention (ITP) or Firefox’s Enhanced Tracking Protection can restrict third-party scripts, especially if they detect fingerprinting behaviors. SeaText’s real-time personalization may trigger such protections, though it does not collect personally identifiable information. Content Security Policy (CSP) misconfigurations on Weebly sites can block script execution; administrators should review headers to ensure seatext.com is allowed in script-src directives. Source S1 does not detail CSP but confirms that script placement in Footer Code is mandatory for proper loading.
Limitations of Weebly Footer Code Placement
While the Footer Code section ensures global script loading, it does not guarantee execution if the Weebly theme delays footer rendering or uses asynchronous loading techniques that interfere with early script initialization. Some Weebly plans may restrict access to Footer Code editing, requiring users to upgrade for full control. Additionally, if the site uses custom HTML embeds that load after the footer, SeaText may not capture early visitor engagement. Source S1 warns that placing the snippet in a page-level Embed Code element instead of the global Footer Code prevents site-wide activation, as the script won’t run on other pages. This limitation means users must verify placement site-wide, not just on the homepage.
When to Escalate to SeaText Support: Checklist
Escalate to SeaText support if: the script returns a 404 in Network tab after verifying Footer Code placement; console shows 'Blocked by CSP' despite disabling extensions; the website name does not appear after five minutes and multiple 40-second visits; ad blocker and browser privacy checks show no interference; or the domain is valid but unapproved in SeaText dashboard. When contacting support, provide the published site URL, the exact SeaText snippet used, screenshots of Console and Network tabs, and confirmation of domain validity. Source S1 advises contacting support immediately if the website name is not visible after 10 minutes, as this may indicate a platform-specific installation issue requiring direct assistance.
Verification step
After pasting the snippet and saving, return to the SeaText dashboard. If your website name is displayed next to the SeaText logo at the top of the page within five minutes, the integration succeeded. If not, the code may be in the wrong location or the domain may not be approved.
Why this matters
SeaText AI remains inert until the website is actively visited and linked to the account. Placing the code in the wrong Weebly section or using an invalid domain will prevent the system from activating, even if the snippet appears on the page.
Common mistake
Pasting the JavaScript code into a Weebly Embed Code element on a specific page instead of the global Footer Code setting. The global footer placement ensures the script loads on every page; page-level embeds may not trigger the linking sequence.
FAQ
Why does SeaText say my website is not connected after I pasted the code?
The code must be in the Footer Code section, and your domain must be a valid, real domain. localhost and development URLs are restricted.
How long until SeaText activates after installation?
Wait at least five minutes after publishing. Visit your site, stay on the page for 40 seconds, and check if your website name appears next to the SeaText logo.
Can I use SeaText on multiple Weebly domains?
Yes, but you must create a separate SeaText AI account for each domain. One account is linked to a single primary URL.
What if the SeaText widget never appears?
Confirm the snippet is correct, the domain is valid, and you have waited the required time. If the widget still does not appear, contact SeaText support.
Does SeaText work on Weebly’s free subdomain?
SeaText requires a valid, real domain. Free subdomains provided by Weebly may not be approved depending on the domain structure.
Can ad blockers prevent SeaText from working?
Yes, ad blockers may block the SeaText script or domain. Temporarily disable them to test if they are causing the issue.
What does 'Refused to execute script' in the console mean?
This error often indicates a Content Security Policy (CSP) restriction blocking the SeaText script. Review your site’s security headers or contact Weebly support.
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