How to Check if Seatext Is Connected to Your Wix Site

To check if Seatext is connected to your Wix site, open your Wix dashboard and confirm the Seatext JavaScript snippet is installed under Settings > Custom Code on all pages. Then refresh your live site a few times and stay on it for at least 40 seconds. After about five minutes, your site name should appear next to the SEATEXT logo at the top of the Seatext dashboard. If it doesn't appear within 10 minutes, contact Seatext support.

That's the quick version. The longer version matters because Seatext doesn't show a connected badge inside Wix. The connection happens in two stages: the code has to be installed in Wix, and the AI has to be activated by real visits to your site.

What connected means for Seatext on Wix

When you install Seatext on Wix, you are adding a JavaScript snippet to the Head section of your site. That snippet is what lets Seatext talk to your pages. But installing the code alone doesn't create a visible connection. The AI remains inert until it is activated by visits.

Seatext links each account to one primary URL. That means the connection is between your Seatext account and your exact Wix domain, not just between the code and the site.

This is why checking if Seatext is connected to your Wix site really means checking two things:

• Is the snippet still present in Wix Custom Code?
• Has Seatext recognized your site and linked it to your account?

Check that the Seatext snippet is still in Wix Custom Code

The first check is inside Wix. If the snippet is missing, nothing else will work.

1. Log in to your Wix account and open the project you want to translate or optimize.
2. In the Wix admin area, click Settings.
3. Scroll to the bottom and find Custom Code under Advanced.
4. Click Custom Code and look for the Seatext snippet in the Head section.
5. Open the code entry and confirm it says All pages under “Add Code to Pages”.
6. Make sure “Load code on each new page” is selected.

If you don't see the snippet at all, you may not have a paid Wix plan. Wix requires a paid plan to install custom code.

Activate the connection by visiting your site

Once the code is in place, Seatext needs to see traffic to activate the AI and link the site to your account. This is not optional.

1. Go to your live website, not the Wix editor.
2. Refresh the page several times.
3. Stay on the page for at least 40 seconds.
4. Return to your Seatext dashboard.
5. Wait at least five minutes.
6. Look at the top of the page for your website name next to the SEATEXT logo.

If you don't see it after 10 minutes, contact Seatext support. This can be a sign of an installation issue on your platform.

Check from the Seatext dashboard

The clearest confirmation is your site name appearing next to the SEATEXT logo at the top of the Seatext page. That text is the connected indicator.

Make sure you are logged into the correct Seatext account. Remember, each account is linked to one primary URL. If you have more than one domain, you need a separate account for each.

You can also do a quick browser check: right-click your live Wix page, choose View Page Source, and search for “seatext” or the first part of the snippet you pasted. If it's there, the code is loading. That does not replace the dashboard check, but it confirms the snippet is not missing from the page output.

Common reasons the connection won't show

• You're not on a paid Wix plan. Custom code cannot be installed on a free Wix plan.
• The snippet is only on one page. It must be set to All pages.
• No one has visited the site yet. You need to refresh the live site and stay for 40 seconds.
• You're checking a development or localhost URL. Seatext restricts development URLs like localhost. Use a valid real domain.
• You're using a dynamic development domain. The matching between traffic and your account can fail.
• You're checking the wrong account. If you created multiple accounts, only the one using that exact domain will show it.

Key facts

Troubleshooting if your site still isn't connected

1. Re-copy the JavaScript snippet from Seatext. Don't retype it.
2. Open Wix Custom Code again and confirm the snippet is exactly as copied, with no extra spaces or line breaks.
3. Confirm the code is under the Head section and set to All pages.
4. Close the Wix editor and visit your live site address directly.
5. Refresh several times and wait for the 40-second activation period.
6. Wait five minutes and check the Seatext dashboard for your domain name.
7. If it's still missing after 10 minutes, contact Seatext support immediately.

One more check: if you have multiple Wix sites or domains, confirm you're looking at the right Seatext account. The account that created the code snippet is the only one that will show the connection for that domain.

What to do once you see your site name

When your site name appears next to the SEATEXT logo, the connection is working. You can now go to the Main AI Hub and activate the AI you need. Use Configuration to adjust the AI parameters for your pages.

You don't need to reinstall the code when you activate agents. The activation step is for the initial link between your domain and your account; after that, you control the agents from the dashboard.

FAQ

Why hasn't my site name appeared after I installed the code?

Usually because the activation visit hasn't happened yet. Refresh the live site a few times and stay for at least 40 seconds. Then wait at least five minutes before checking the dashboard.

Can I install Seatext on Wix without a paid plan?

No. Wix requires a paid plan to add custom code to your site.

Can I use one Seatext account for two Wix sites?

No. Each Seatext account is linked to a single primary URL. To use Seatext on multiple websites, create one account for each website.

Does Seatext work on localhost or staging domains?

Development URLs like localhost are restricted for security reasons. Dynamic development domains may not work because Seatext can't reliably associate traffic with your account. Use a valid real domain.

What counts as a successful connection?

Your website name displayed next to the SEATEXT logo at the top of the Seatext page. That means the site is connected and ready for the next step.

How long should I wait before contacting support?

Wait at least five minutes for the site name to appear. If it's still missing after 10 minutes, contact Seatext support immediately.

Is checking the page source enough?

No. Seeing the snippet in the page source means the code loads, but it doesn't confirm the account link. The dashboard indicator is the reliable check.