What Happens If You Exceed the Site Limit on Your SeaText Plan
If you try to add more Thinkific sites than your SeaText plan allows, the system blocks the new connection. You must either upgrade to a higher‑tier plan or remove an existing site before you...
SeaText plans limit how many websites you can connect at once.
When you reach that limit, the system stops accepting new site connections.
You must either upgrade your plan or disconnect an existing site to add another.
What Counts as a Connected Site
A site is counted when you paste the SeaText JavaScript snippet into a Thinkific page footer.
You then visit the site and stay on the page for at least 40 seconds.
After the visit, the site name appears next to the SeaText logo in your dashboard.
Each distinct domain that shows the logo uses one slot in your site limit.
Subdomains such as www.example.com and courses.example.com are treated as separate sites.
Staging or test domains also consume a slot if the snippet is active there.
Only sites with the snippet installed and activated count toward the limit.
How to Find Your Current Plan and Site Limit
Log in to your SeaText account and open the Account menu.
Select Billing or Plan to view your current subscription details.
The plan page shows the name of your tier and the exact number of sites allowed.
If the number is not displayed, click the link to the pricing page for the most up‑to‑date information.
SeaText pricing page lists the current allowances for each plan.
Check this page before relying on any example numbers you see elsewhere.
What Happens When You Reach the Limit
The “Add Website” form in the dashboard shows a validation error or does not submit.
An inline message reads something like “Site limit reached. Upgrade your plan to add more sites.”
You can still edit variants, translations, and AI agents for sites that are already connected.
No data is lost from existing sites; only new connections are blocked.
This behavior is described in the question brief: you are blocked from adding new sites until you upgrade or remove a site.
(Inference: Existing AI agents continue to run because the limit applies only to the connection process.)
Upgrade vs. Disconnect: Decision Guidance
First, determine whether you need the new site permanently or temporarily.
If you need the new site for an ongoing project, upgrading your plan is the simplest path.
Upgrading is immediate; after payment confirms, the site limit increases and the “Add Site” button re‑enables.
If you only need the new site for a short test, consider disconnecting an unused site first.
To disconnect, remove the JavaScript snippet from the Thinkific site footer and delete the entry from the SeaText dashboard.
After both steps, the slot becomes available again.
Compare the cost of a plan upgrade with the effort of managing site rotations.
If you frequently add and remove sites, a higher‑tier plan may save time.
If you rarely exceed the limit, keeping the current plan and rotating sites may be cheaper.
Agency and Client Management
Each client’s Thinkific school counts as a separate site toward your limit.
Agencies often need a plan that accommodates many client sites.
Check the pricing page for Agency or Enterprise tiers that offer higher site allowances.
Do not share a single low‑tier SeaText account across unrelated clients; each client will consume a slot.
Consider using a separate SeaText sub‑account for each client if your plan does not allow enough sites.
Keep a spreadsheet that lists client name, Thinkific URL, date connected, and purpose.
Review the list quarterly to identify sites that can be safely disconnected.
Migration Planning
When moving a Thinkific school to a new URL, treat the old and new domains as two separate sites.
To avoid exceeding the limit, disconnect the old domain before connecting the new one.
Steps: remove the snippet from the old Thinkific footer, delete the old entry in SeaText, then add the snippet to the new footer and activate it.
If you must keep both domains active during the migration, upgrade your plan temporarily.
After the migration is complete, you can downgrade if you no longer need the extra slot.
Always verify the new site appears in the dashboard before removing the old one.
Troubleshooting Checklist After Adding or Removing a Site
1. Confirm the JavaScript snippet is present in the Thinkific Site Footer Code field.
2. Visit the site and stay on the page for at least 40 seconds.
3. Check the SeaText dashboard: the site name should appear next to the logo.
4. If the name does not appear after 10 minutes, clear your browser cache and repeat the visit.
5. If the problem persists, contact SeaText support with the site URL and a screenshot of the dashboard.
6. After removing a site, verify the snippet is deleted from the Thinkific footer.
7. Delete the site entry from the SeaText dashboard.
8. Wait a minute and look for the slot to show as available in the plan overview.
9. If the slot does not free, repeat the deletion steps and ensure no stray snippet remains.
10. Use the browser’s developer tools to confirm no SeaText script is loading on the removed site.
Prevention and Best Practices
Maintain a simple inventory of all connected Thinkific sites.
Include columns for site name, URL, date connected, purpose (production, staging, archive), and owner.
Review the inventory before launching a new course or campaign.
If you are within 20 % of your limit, decide whether to upgrade or retire a staging slot.
Automate the check by using a spreadsheet filter that flags sites older than six months with low activity.
Document the reason for each site so you can justify keeping or removing it.
Set a calendar reminder to audit your site list every quarter.
Educate team members that each subdomain or test domain consumes a slot.
Encourage the use of a single development domain for all testing to reduce slot usage.
FAQ
Can I temporarily exceed the limit during a migration?
No. The system enforces the cap in real time. You must disconnect the old domain before connecting the new one, or upgrade first.
Does disconnecting a site delete its variant history and translations?
Disconnecting removes the site from your active list. Historical variant data remains in SeaText's backend for a retention period, but you cannot edit or serve variants for a disconnected site. Reconnecting the same domain later may restore access to prior variants.
What if I manage client Thinkific sites as an agency?
Use an Agency or Enterprise plan with a higher site allowance. Each client's Thinkific school counts as a separate site. Do not share a single SeaText account across unrelated clients on a low‑tier plan.
How do I know which plan I'm on and its site limit?
In the SeaText dashboard, open Account → Billing or Plan. The current tier and its site allowance are displayed there.
Can I request a one‑time exception from support?
Support may grant a short grace period for active migrations, but this is not guaranteed. The reliable path is to upgrade or free a slot.
Will exceeding the limit affect AI agents running on existing sites?
No. All active agents (translation, CRO, bot protection, personalization) continue working on connected sites. Only new site connections are blocked.
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