Connected vs Active Status in SeaText AI: What's the Difference?

Connected means the integration is in place; active means the AI is working right now.

A SeaText AI account can show two different statuses: connected and active. Connected confirms that the JavaScript snippet is installed and your site is linked to your account. Active means at least one AI agent is turned on and processing requests — rewriting headlines, matching keywords, or detecting bot traffic. A site can be connected with no active agents, and agents only activate when triggered by real visitor traffic.

Here is the quick comparison.

Choose “Connected” if…

You have installed the JavaScript snippet, visited your site for at least 40 seconds, and waited up to five minutes. The dashboard shows your site name. You are ready to proceed to the next step but haven’t activated any agents yet. This is the normal starting point.

Choose “Active” if…

You have gone to the Main AI Hub, selected an agent (like the CRO Optimizer, Google Ads Agent, or Bot Protection Agent), and turned it on. The agent label displays “Active.” Your pages will now begin adapting to visitors in real time. Active status also requires that visitors actually arrive — agents only process when there is traffic.

Conditional recommendation: Aim for active as soon as possible after connection. Connected alone does nothing for your conversion rate. Activate at least one agent to start seeing results.

Understanding Connected Status

Connected status means the integration between your website and SeaText AI is established. According to the General Integration guide, after you install the JavaScript snippet and refresh your site several times while staying on the page for at least 40 seconds, you must wait up to five minutes. Then your website name appears next to the SEATEXT logo at the top of the dashboard (Source S1).

This confirms that SeaText AI can communicate with your site. The AI does not change anything yet — it is simply “listening.” No agents are running, and no content is being rewritten. Connected is like plugging in a device without turning it on.

Understanding Active Status

Active status means an AI agent is turned on and processing requests. The homepage shows examples of active agents: “AI Agent #01 CRO Optimizer — Active” (Source S2). When active, the agent rewrites headlines, buttons, offers, and product blocks in real time based on the visitor’s search term, campaign, or source (Source S2, S4). Active agents also detect bot traffic and prepare refund reports.

An agent only becomes active after you specifically activate it from the Main AI Hub. The dashboard will show a status label next to each agent. Active does not guarentee that every visitor triggers a rewrite — agents work only when relevant traffic arrives. If no one visits your site, the agent remains active but idle.

How to Go from Connected to Active

1. Confirm your website is connected (site name visible at top of dashboard).
2. Navigate to the Main AI Hub (Source S1).
3. Click on “Configuration” to adjust AI parameters if desired.
4. Select the agent you want (e.g., CRO Optimizer, Google Ads Agent).
5. Toggle or click to activate the agent. The status will change to “Active.”
6. Optional: Review and edit generated variants if needed (Source S1).

The installation guide notes that the AI remains “inert until activated” (Source S1). You must take this second step to move from connected to active.

Key Facts About SeaText AI Statuses

When Connected but Not Active Is Normal

This situation is expected during initial setup or when you deliberately disable agents. You might remain connected without active agents if:

• You just finished installing the script and haven’t activated any agent yet.
• You turned off all agents for testing or maintenance.
• Your account has no agents enabled by default.

There is no penalty for being connected without active agents. Your site runs normally. However, you will not get any conversion improvement, bot detection, or translation until you activate at least one agent.

Limitations and Requirements

• Single domain per account: Each SeaText AI account is linked to only one primary URL. For multiple domains, you need separate accounts (Source S1).
• Development URLs restricted: Localhost and dynamic development domains may not work; use a real domain (Source S1).
• Activation wait time: After script install, you must wait up to 5 minutes for connection to show (Source S1).
• Visitor dwell time: You must stay on your site for at least 40 seconds to trigger the initial connection (Source S1).
• Agent activation is manual: Connection does not auto-activate agents; you must choose and enable them.
• Active agents require traffic: No traffic means no processing, even if the agent shows active.

Frequently Asked Questions

How long after installing the script will I see “Connected”?

Up to five minutes. You also need to refresh or visit your site several times, staying for at least 40 seconds each time (Source S1).

Can I be connected without any agents active?

Yes. Connected only means the script is installed and the site is linked. Agents remain off until you activate them from the Main AI Hub.

Will my site change immediately when I activate an agent?

Agents start processing as soon as they are activated, but changes appear only when a visitor arrives. The first visitor after activation will see adapted content.

What does the “Active” indicator look like?

In the dashboard, the agent card shows a status such as “Active” next to the agent name. The homepage screenshot shows “AI Agent #01 CRO Optimizer — Active” (Source S2).

Do I need to keep the page open for agents to stay active?

No. Agents run on SeaText’s servers and process traffic to your site even when you are not logged in.

Can I have multiple agents active at once?

Yes. You can activate 20+ agents simultaneously. Each runs independently based on its function (Source S3).

What if my site stays connected but the agent never shows active?

Check that you have completed activation in the Main AI Hub. Also ensure your site is receiving traffic — agents need visitors to begin processing. If the issue persists, contact SeaText support as recommended in the integration guide (Source S1).