When to Clear Cache for the SeaText Logo to Appear: A Readiness Checklist

Quick answer: the three moments you must clear cache

Clear cache immediately after you paste the SeaText JavaScript into Tilda's Edit code inside HEAD tag field and hit Save.

Clear it again after you publish the site. If you added the snippet through a T123 block, publish that page too.

Clear it a third time when Tilda releases a platform update. Updates can replace the cached version of your page.

Those are the three moments that reliably hide the SeaText logo. If you miss one, visitors may keep loading the old page without the script.

Each of these moments changes the page that Tilda sends to visitors. A cache clear forces the next request to fetch the newest version. If you skip one, the old page can stay visible for hours.

Why caching hides the SeaText logo

SeaText adds a small JavaScript snippet to your page. That snippet sits inside the head section of your site.

Tilda stores a compiled version of every page. It sends that version to visitors through its content delivery network. Your browser then stores a local copy of the page.

When you first add the SeaText snippet, the stored version of your page does not include it yet. Until a cache is cleared or expires, the browser may keep asking for that old version.

If the browser never receives the snippet, the script never runs. The script must run before the SeaText logo can appear.

Caches exist to make pages load faster. They store a copy so the browser does not rebuild the page every time. The trade-off is that a changed page can stay hidden until the cache is refreshed.

How the activation handshake works

After you publish, the snippet lives on the live page. A visitor opens the page, and the browser downloads the HTML and the script.

The script contacts SeaText servers. SeaText checks the domain against your account. It only activates when it sees a valid request from the live URL.

SeaText's integration guide says to visit or refresh your website several times. Stay on the page for at least 40 seconds. That step activates the AI and links it to your account.

Then wait at least five minutes. Your website name should appear next to the SeaText logo at the top of the SeaText dashboard. That confirms the connection.

The logo is not part of the cached HTML. It is injected by JavaScript after the handshake. This is why the old HTML can hide it completely.

Cache layers sit between your browser and the live page. If they serve an old page without the snippet, the handshake never starts. Therefore clear cache before you start the five-minute timer.

Readiness checklist: confirm every step before you clear

Use this checklist before you decide that cache clearing is the problem. Each item comes from the normal SeaText setup process.

1. Snippet pasted exactly once in Site Settings, under More, in the HTML code for the head section. You can also use a T123 block on a single page.
2. Site saved and published. Saving alone is not enough.
3. Live URL is open. Tilda preview does not trigger the handshake.
4. You visited or refreshed the live page several times and stayed for at least 40 seconds.
5. At least five minutes have passed since the latest publish.
6. You hard-refreshed the browser with Ctrl+Shift+R on Windows or Cmd+Shift+R on Mac.
7. Tilda's site cache is cleared through Site Settings, More, and Clear cache. If that option is not visible, re-publish the site.

If the logo still does not appear after all seven items, move to the troubleshooting section below.

Step-by-step: clearing each cache layer

1. Tilda site cache

Open your project dashboard. Go to Site Settings. Find the More section and look for a cache option. If no button is visible, re-publish the site. A new publish rebuilds the page that Tilda sends to visitors.

2. Browser cache

Open the page in a private or incognito window. That bypasses your local cache. If you prefer a hard refresh, use Ctrl+Shift+R on Windows or Cmd+Shift+R on Mac. Mobile users can clear site data in browser settings.

3. CDN, proxy, or network cache

Some domains sit behind a CDN or a company proxy. Those services can also store old HTML. Look for a purge or flush option in the provider dashboard. Check with the vendor if you do not see one.

After clearing each layer, return to the live URL. Refresh once more, then wait the remaining time before you check SeaText again.

When you can wait instead of clearing

• The logo is visible in incognito but not in your regular browser. Only your local cache is stale. A hard refresh is enough.
• The logo appears on mobile data but not on Wi-Fi. Your router or internet provider may be caching the old page. Try a different network.
• Less than five minutes have passed since publish. The handshake may still be running. Wait instead of clearing again.

If none of these apply, clearing is the correct next step.

Single-page installations via T123 block

If you added SeaText only to one page with T123, the cache scope is narrower. Edit the block, select Content, paste the snippet, click Save and Close, then Publish.

You do not need to clear the whole site unless the global head also contains the snippet.

Key facts from SeaText's Tilda integration guide

Limitations and edge cases

• Non-Tilda sites use different cache systems. The clear steps will not match.
• Multiple domains need separate SeaText accounts. Each account is linked to a single primary URL.
• localhost is restricted. Use a real domain such as staging.example.com.
• Ad blockers and script blockers can stop the script. Disable them for the SeaText domain while testing.
• A duplicate snippet can cause a script error. Remove the extra copy and re-publish.

This checklist only covers SeaText on Tilda. For other platforms, follow the platform's own cache instructions.

Troubleshooting when the logo still does not appear

1. Confirm the snippet appears exactly once in the live page source.
2. Open the live URL, not the Tilda preview. Preview uses a different URL.
3. Check that your SeaText account domain matches the published domain.
4. Wait five minutes after the latest publish.
5. Test in incognito or another browser.
6. If the problem continues, contact SeaText support.

Terminology

SeaText snippet

The JavaScript tag you copy from the SeaText dashboard and paste into Tilda's head.

Tilda site cache

Tilda's internal CDN layer that serves compiled HTML to visitors.

Hard refresh

A browser reload that ignores local cache. Use Ctrl+Shift+R or Cmd+Shift+R.

Handshake

The background process where the snippet contacts SeaText servers, validates the account, and injects the logo.

FAQ

How long does the activation handshake really take?

Up to five minutes after a valid visit. The timer starts only when SeaText sees the live page. Caching can delay that first visit.

Can I clear cache before the five-minute wait?

Yes, but it will not speed up the handshake. The five-minute period starts when SeaText first sees a request from your live domain.

Does the logo appear in Tilda's preview mode?

No. The handshake only runs on the live, published URL. Preview uses a separate domain.

Why does the logo show in incognito but not in my main browser?

Your main browser has a cached old page. Use a hard refresh or clear browser data.

What if I pasted the snippet twice by accident?

Duplicate snippets can break the script. Remove the duplicate, publish, and run the checklist again.

Can I automate cache clearing after every deploy?

Tilda does not expose a cache-purge API in its public docs. A manual clear or re-publish after each deploy is safer.