I installed the snippet but my site still shows the onboarding message what should I check?

First confirm that you pasted the SEATEXT AI JavaScript snippet on the correct pages and that your domain is connected in the dashboard. Next verify that you activated your plan or demo mode as described in the installation guide so the script can move from setup state to active mode. If the message persists check the step by step installation instructions in the documentation and confirm you are not viewing a cached page. If problems continue contact SEATEXT AI support using the Contact Support link and they will help verify installation and account status.