I want the AI to push people toward a specific goal like signing up for my newsletter or booking a demo call, not just answering random questions. Can I control what the chatbot tries to achieve?

Seatext features a dedicated Conversion Goals and Tracking Settings menu that allows you to dictate exactly what success looks like for your AI agent. When configuring the agent, you can set specific parameters and persona instructions that guide the AI to naturally steer conversations toward your desired outcome, whether that is a demo booking or a newsletter signup. By aligning the AI's welcome message and knowledge base with these specific goals, you ensure that every conversation is strategically pushing the visitor toward a measurable conversion.