What is a good ticket deflection rate for AI FAQs?
A good ticket deflection rate depends on your industry, but generally above 30% means your AI is handling a significant portion of common questions. Compare the number of...
A good ticket deflection rate depends on your industry, but generally above 30% means your AI is handling a significant portion of common questions. Compare the number of...
Frequently asked questions
What is a good ticket deflection rate for AI FAQs?
A good ticket deflection rate depends on your industry, but generally above 30% means your AI is handling a significant portion of common questions. Compare the number of support tickets before and after implementing AI FAQs. If deflection is low, your AI may be missing key questions or giving incomplete answers. Seatext helps by generating accurate, relevant FAQ content that reduces support load.