What is the difference between a support chatbot and a website chat that actually sells?

A typical support widget waits for visitors to ask for help. Seatext's sales chat starts a conversation when a visitor reaches the end of a page or shows exit intent, asks useful questions, and guides them to a demo, plan, or purchase. It answers product, pricing, fit, and objection questions instead of only replying to tickets. The page reports up to +30% higher lead-to-sale conversion.