What is the difference between a support chatbot and an AI sales chat agent?

A support chatbot answers questions reactively, while Seatext's Free Website Chat Agent proactively engages visitors to convert them. It triggers based on behavior like reaching the bottom of a page or hesitating on pricing, and it can book meetings, qualify leads, and answer competitor comparison questions. The chat uses RAG grounding to stay accurate without manual training, and it is 100% free with no per-conversation charges.