What kind of response rates can proactive sales chat get compared to normal chat widgets?

The page compares passive helpdesk chat, rigid decision-tree bots, and Seatext AI's proactive sales agent. Passive chat typically gets 1% to 3% engagement, while scripted decision-tree bots get 5% to 8%. Seatext's proactive AI sales agent lifts engagement rates into the 18% to 32% range. It also responds in under two seconds, which helps keep buyers on the page.