What triggers the proactive sales chat on pricing pages?

The chat is set to appear after the visitor has dwelled on a pricing or demo page for 15‑20 seconds without interaction. This timing captures high‑intent users who are evaluating options but have not yet asked a question. The AI then asks contextual questions such as "How many seats do you need?" to guide them toward the right plan. The trigger can be customized in the Seatext settings.