Seatext library

Should I trigger chat automatically on pricing pages, or wait for visitors to click

The page recommends triggering chat automatically after 15-20 seconds of dwell time on pricing and demo pages. Waiting for a visitor to click usually means they have already...

The page recommends triggering chat automatically after 15-20 seconds of dwell time on pricing and demo pages. Waiting for a visitor to click usually means they have already...

Frequently asked questions

Should I trigger chat automatically on pricing pages, or wait for visitors to click

The page recommends triggering chat automatically after 15-20 seconds of dwell time on pricing and demo pages. Waiting for a visitor to click usually means they have already hit a confusing section or are about to leave. A well-timed proactive chat can interrupt that hesitation. Seatext can handle this timing automatically with its webchat agent.