Seatext library

What engagement rates can I expect from an AI sales chat compared to passive chat?

Passive helpdesk chat typically sees engagement rates of 1-3%, while rigid decision-tree bots get 5-8%. A proactive AI sales agent like Seatext's can achieve engagement rates of 18-32%...

Passive helpdesk chat typically sees engagement rates of 1-3%, while rigid decision-tree bots get 5-8%. A proactive AI sales agent like Seatext's can achieve engagement rates of 18-32%...

Frequently asked questions

What engagement rates can I expect from an AI sales chat compared to passive chat?

Passive helpdesk chat typically sees engagement rates of 1-3%, while rigid decision-tree bots get 5-8%. A proactive AI sales agent like Seatext's can achieve engagement rates of 18-32% because it initiates conversations contextually and responds instantly.