What sort of engagement rates can I expect from a proactive AI sales chat versus passive chat

The page's comparison table shows passive helpdesk chat engaging 1 to 3 percent of visitors, rigid decision-tree bots engaging 5 to 8 percent, and Seatext's proactive AI sales agent engaging 18 to 32 percent. These are engagement rates, not guaranteed conversion rates, but they show why proactive chat outperforms passive widgets. The key is starting the conversation quickly and with context.